The United States

SMS or MMS messages related to cannabis are not allowed in the United States, as federal laws prohibit its sale, even though some States have legalized it. Similarly, messages related to CBD products are not permissible in the United States, as certain prohibit its sale. Flowio is reflective of this area, and there are no exceptions to this Policy.

Flowio defines a cannabis-related message as any message which relates to the marketing or sale of a cannabis product, regardless of whether or not those messages explicitly contain cannabis terms, images, or links to cannabis websites.

Canada

Cannabis is not an illicit substance in Canada, nor is CBD. Messaging that deals with age-restricted content (Such as cannabis, but also including alcohol, gambling, etc.) is generally allowed in Canada, but may be subject to scrutiny by Canada telecom authorities. If you intend to send cannabis-related traffic in Canada, it is crucial that you have proper age gating in place for your messages, to avoid compliance risks.

Other Countries

Cannabis and/or CBD products are illegal in many countries around the world.

Sending messages about cannabis in these countries is a violation of Flowio policy. In countries where cannabis is fully legal, message traffic is permissible unless forbidden by local carrier rules. If you are unsure whether your use case is legal or compliant in a given country, we recommend you seek qualified legal counsel.

In conclusion, Cannabis or CBD-related messaging is not allowed in Flowio and we will restrict any massage (SMS and MMS) included in this matter.

If you need further support, please feel free to contact us via live chat or email us at support@flowio.app.

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