As you know, Live Chat is an effective tool to help you stay connected with your customers whenever they have any questions. This is one of the most effective ways to help you answer your customers' queries in a timely manner, thereby increasing sales.
In this article, we will learn how to enable the Live-chat Notification center so that you will never miss any messages.
Where can I set it up?
You just need to go to Inbox > Notification and select the option that is most suitable to your needs.
How does it work?
Once you are in the Notification section, you can see that our system will notify you by sending messages to the email address that is used to sign up for your Shopify account.
You can optionally receive notifications for:
- New incoming message.
- Chat dialog after closing a conversation.
And that's not it, you can also send a notification email to your customer if they haven't read your messages within 5 minutes or send a confirmation email after the conversation has been closed.
How does it affect my monthly quota?
Currently, Flowio is giving you 1.000 free emails per month to use, and Email notifications will also be counted on your monthly quota.
For more information about Flowio pricing plan 2022, you can refer here
We hope this article was helpful for you. If you need more information or advice to customize a suitable pricing plan, do not hesitate to contact us via chat or email support@flowio.app for timely assistance.