SMS is a great way to deliver marketing campaigns to your target audience, since the messages will be sent straight to your customers’ mobile phones. That’s why tracking them is even more important because you would want to know the effectiveness of your campaigns. So, when they are not trackable, you might want to review these below points:
Please remember that we can only track your SMS campaigns when a link has been input to your messages.
When pasting the links to your messages, please make note to keep the http:// or https:// extensions on your links. If you replace them with www. or remove them completely, your SMS will no longer be trackable.
If you have any further questions, please let us know via live chat or email us at firstname.lastname@example.org.