We offer automation workflows that work natively in just a few clicks. It will definitely save you a lot of time from manually doing repetitive and time-consuming tasks. Everything can be put on autopilot so you can make room for growing your business.

Type of triggers

Here is a list of triggers we’re offering to help you launch promotion campaigns and engage your customers at different touch points:

Smart delivery

What is Smart Delivery?

By setting up the Smart Delivery, you can increase the flexibility, efficacy of the tasks in your automation workflows. It helps you distinguish who enters your flows by email addresses, and prevents sending too many emails to the same customer in a short period of time.

How does it work?

Flowio usually processes the triggers from Shopify based on order IDs - your messages should be sent out per each order ID. But let's say, what if a person creates too many order IDs within a short time and you don't want to disturb him with the same message content?

Smart Delivery educates the system to not send the same message when two or more similar triggers happen in a short period of time - coming from the same person.

For example, the customer A creates 3 checkouts (3 different order ID) within 24 hours - with the same email address / phone number, he will eventually receive only 1 reminder message instead of all three.

Below are the apparent benefits you will get with Smart Delivery:

  • Optimizes your end-to-end approach

  • Avoids high spam rate

  • Avoids unpleasant situations with customers

This setting works best with triggers such as Abandoned Cart, Abandoned Checkout, Customer Winback, etc...

Quiet hours (Do not disturb)

You can set this up to stop your flow from sending messages during selected hours. Customers who enter your flow in the silence timeframe will not receive your messages or notifications until the time is up.

Rotate events from the past

When you install the app, we would collect your order history upto 60 days for task performing purposes. You can opt to re-engage old orders in the past, or just reach out to customers who will enter your flow from the moment you start the flow onwards.

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