Import audience list
Flowio Support avatar
Written by Flowio Support
Updated over a week ago

1. Import contacts by Google Sheets

To import contacts by using the free spreadsheet app, please follow the instructions below:

  • Open this link and Make a copy (Đổi link và đổi tên file mẫu)

  • Fill in the contact data according to the titles in the spreadsheet

  • Download it as .CSV file before importing to Flowio.

2. How to fill in the form

Fill in the review data according to these instructions. Do not rename or remove any of the columns Including the column titles.


  • The system will display an error if your selected file format does not match our example file.

  • There will be an error notice in case you close the browser during the import process is on-going,

  • Email and Phone Number are two required information to be imported into Flowio. You may leave out one of these two information, but it's recommended that you should not leave both of them blank.

3. Upload your own CSV file (thay toàn bộ hình)

To import contacts using the downloaded CSV file, please follow these instructions:

  • Go to Audience > Import from file >click on the Choose file button at the top right side of your screen

  • Please insert all audience data below the existing column headers in the file.

  • Fill in the audience data you’d like to import according to the instructions listed above (How to fill in the form).

  • Save the file in a .CSV UTF-8 supported file format (To save in UTF-8 click here).

  • Upload the file in your Upload file section:

  • After the file was uploaded, you will receive an import summary popup, which notifies you of how many contacts were imported successfully.

If you need more help, please let us know via our live chat or email us at

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